The Front Desk Representative contributes to the success of Xclusive Tan by providing friendly, professional, efficient, and courteous customer service to our customers during their tanning experience, while ensuring the environment is clean and well maintained.
Responsibilities:
Responsibilities:•Greet customers promptly
Greet customers promptly •Answer telephone courteously
Answer telephone courteously •Respond to customer inquiries or pass on customer information to manager for customer contact
Respond to customer inquiries or pass on customer information to manager for customer contact •Use sales skills to communicate product information regarding tanning packages,
Use sales skills to communicate product information regarding tanning packages, membership, and tanning products to ensure customer needs and sales goals are met
•Maintain cleanliness of salon by completing daily opening and closing tasks; i.e., cleaning
Maintain cleanliness of salon by completing daily opening and closing tasks; i.e., cleaning beds and floors in tanning rooms and maintaining front counter area
•Direct customer service concerns or special requests to the manager as needed
Direct customer service concerns or special requests to the manager as needed •Complete opening and closing cash handling procedures
Complete opening and closing cash handling procedures •Adhere to all company policies and procedures
Adhere to all company policies and procedures •Perform miscellaneous job-related duties as assigned
Perform miscellaneous job-related duties as assigned Skills/QualificationsCandidates for salon positions must possess:
•A high school diploma (or equivalent)
A high school diploma (or equivalent) •A minimum of six months experience in a service/retail/hospitality industry
A minimum of six months experience in a service/retail/hospitality industry •Excellent communication skills
Excellent communication skills •An energetic and positive attitude
An energetic and positive attitude •Computer skills
Computer skills Candidates must also be:•Customer service oriented
Customer service oriented •A team player
A team player •Detail oriented
Detail oriented •Able to anticipate problems and recommend solutions
Able to anticipate problems and recommend solutions •Able to identify opportunities to improve salon and work environment
Able to identify opportunities to improve salon and work environment •Able to complete quality work in an efficient manner within agreed upon timeframes.
Able to complete quality work in an efficient manner within agreed upon timeframes. Other Requirements
•Professional work attire at all times
Professional work attire at all times •Demonstrated ability to work independently
Demonstrated ability to work independently •Continuing education in the Indoor Tanning Industry
Continuing education in the Indoor Tanning Industry •Pass an indoor tanning certification program
Pass an indoor tanning certification program •Physical ability to clean tanning beds (as needed; depending on the season)
Physical ability to clean tanning beds (as needed; depending on the season) Front Desk Representative
Bed Cleaner
Job Description:
Part-time, fast paced, light cleaning position to ensure tanning beds and rooms are cleaned and sanitized
Duties/Responsibilities:
•Use light cleaning solutions (laundry soap/light sanitizing rinse)
Use light cleaning solutions (laundry soap/light sanitizing rinse) •Wash and restock towels
Wash and restock towels •Wipe down and sanitize beds. (This position can be physically strenuous due to bending)
Wipe down and sanitize beds. (This position can be physically strenuous due to bending) •Interact and provide clientele with the best customer service possible
Interact and provide clientele with the best customer service possible •Assist the Front Desk Representative
Assist the Front Desk Representative 